E.H. Ashley & Co., Inc. "Discover What Makes Us Different!"

Contact Sales | Ordering Information | Return Policy | Directions

Qualified Customers:

We are importers for wholesalers, manufacturers, and distributors possessing tax ID numbers.
All customers must have a current Sales and Use Tax Certificate of Exemption from their state.
New customers must submit a copy of this form before we can ship to them.

Forms can be mailed to:	Fax number:	Minimum order should total $150.00 or more. All items are subject to minimum packing quantities. Special orders may be subject to minimum order quantities as well.
Attn: Joyce Marcotte 1 White Squadron Road Riverside, RI 02915	401-438-3325 or 800-735-7423

How to Order:

	PHONE 401-431-0950 or 800-735-7423	You may telephone, fax, or e-mail your order to us. Please have all article numbers, sizes, and colors listed with your fax or e-mail. Please be sure your shipping address and phone number are also listed so we can contact you with any questions.
	FAX FORMAT (pdf doc)
	EMAIL FORMAT (excel doc)

New customers:
First time ordering must be accompanied by a copy of your STATE'S TAX EXEMPTION FORM
before items will be shipped.

Backorders:
If stones you are interested in purchasing are not in stock, you may backorder any balance quantity.
Please indicate if you wish to place backorders when order is placed.

Pricing:
All prices are subject to change without notice due to fluctuations in currency values.
Quotations can be furnished upon request.

Shipping:
All orders are shipped F.O.B., East Providence, RI.
We will ship UPS Ground unless otherwise instructed.

Payment Options: A credit application may be required, please contact your sales representative for further information.
Credit Card – MasterCard, Visa, and American Express are accepted.
C.O.D – Payments are not accepted.
On Account – Accounts may be opened for 30 day payment terms with the
submission and approval of our credit application. Please contact us for a credit application.

E.H. Ashley & Company Return Policy

We are committed to excellent service and quality. However, in the rare case that there is
an issue with one of our deliveries, we want to make clear our return policy.

Shortages and Returns – Claims for shortages of goods must be reported within 5 business days of receipt of merchandise. All other claims including damaged or defective goods must be made within 30 days. Please inspect goods upon receipt.

Merchandise returned because of damaged or defective goods or incorrect goods shipped because of OUR error will not incur a restocking fee.

Merchandise returned because of customer error or change will incur a 15% restocking fee if return is approved.

Special orders are not returnable.

A return authorization number from a salesperson is required prior to returning merchandise. Credit will not be issued without an RA number. All merchandise must be returned in its original packaging and condition along with a copy of the original sales order or invoice. Please do not deduct credit from payments until merchandise has been returned and inspected and credit has been processed.

Thank you for your business. If you have any questions or need further assistance please do not hesistate to contact our sales department or email us at info@ehashley.com